We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature:

Racial or ethnic origin

Sexual orientation information

We collect or use the following information for service updates or marketing purposes:

Names and contact details

Addresses

Marketing preferences

Location data

Recorded images, such as photos or videos

Purchase or viewing history

IP addresses

Website and app user journey information

Information relating to sponsorship

Records of consent, where appropriate

We also collect or use the following special category information for service updates or marketing purposes. This information is subject to additional protection due to its sensitive nature:

Racial or ethnic origin

Sexual orientation information

We collect or use the following information for research or archiving purposes:

Names and contact details

Addresses

Location data

Recorded images, such as photos or videos

Purchase or viewing history

IP addresses

Website and app user journey information

Personal information used for administration of research

Personal information used for the purpose of research

Records of consent, where appropriate

We also collect or use the following special category information for research or archiving purposes. This information is subject to additional protection due to its sensitive nature:

Racial or ethnic origin

Sexual orientation information

We collect or use the following information for recruitment purposes:

Contact details (e.g. name, address, telephone number or personal email address)

Date of birth

National Insurance number

Copies of passports or other photo ID

Employment history (e.g. job application, employment references or secondary employment)

Education history (e.g. qualifications)

Right to work information

Details of any criminal convictions (e.g. Disclosure Barring Service (DBS), Access NI or
Disclosure Scotland checks)

Security clearance details (e.g. basic checks and higher security clearance)

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details

Address

Payment details

Account information

Purchase or service history

Video recordings of public areas

Audio recordings of public areas

Video recordings of private or staff only areas

Audio recordings of private or staff only areas

Customer or client accounts and records

Financial transaction information

Correspondence

We collect or use the following information to receive and/or respond to script submissions:

Names and contact details

Addresses

Date of birth

Health information (including dietary requirements, allergies and health conditions)

Records of consent, where appropriate

We also collect or use the following special category information to receive and/or respond to script submissions. This information is subject to additional protection due to its sensitive nature:

Racial or ethnic origin

Political opinions

Religious or philosophical beliefs

Health information

Sex life information

Sexual orientation information

We collect or use the following information for organising the production of scripts with co-producers and theatres:

Names and contact details

Addresses

Date of birth

Health information (including dietary requirements, allergies and health conditions)

Records of consent, where appropriate

We also collect or use the following special category information for organising the production of scripts with co-producers and theatres. This information is subject to additional protection due to its sensitive nature:

Racial or ethnic origin

Political opinions

Religious or philosophical beliefs

Health information

Sex life information

Sexual orientation information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from
and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for recruitment purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for receiving and/or responding to script submissions are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to organize the production of scripts with co-producers and theatres are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Directly from you

CCTV footage or other recordings

Schools, colleges, universities or other education organisations

Publicly available sources

Previous employers

Providers of marketing lists and other personal information

Suppliers and service providers

How long we keep information

We will keep your information only for as long as is reasonably necessary for the purposes set out in this privacy notice and to fulfil our legal, accounting or other reporting requirements and/or obligations. We will not keep more information than we need.

Who we share information with

Others we share personal information with

Professional or legal advisors

Relevant regulatory authorities

External auditors or inspectors

Warranty and guarantee providers

Professional consultants

Organisations we’re legally obliged to share personal information with

Emergency services

Publicly on our website, social media or other marketing and information media

Suppliers and service providers

Sharing information outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Google

Category of recipient: Cloud Storage

Country the personal information is sent to: United States of America

How the transfer complies with UK data protection law: UK adequacy regulations.

Organisation name: Squarespace

Category of recipient: Website and domain

Country the personal information is sent to: United States of America

How the transfer complies with UK data protection law: UK adequacy regulations.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 10th June 2025